Terms and Conditions

Effective Date: 01/06/2023

Welcome to Grapy! These Terms and Conditions govern your use of our website, www.grapy.co.in (the "Website"), operated by Grapy ("we," "us," or "our"). By accessing or using our Website, you agree to comply with these Terms and Conditions.

Website Use

a. Eligibility: You must be at least 13 years old to create an account on our Website. If you are under 18 years old, you must obtain consent from your parent or legal guardian to use our Website.

b. Account Creation: Users may create accounts on our Website. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

Intellectual Property

a. Ownership: All content on our Website, including but not limited to text, images, graphics, logos, and trademarks, is our exclusive property or licensed to us. You agree not to use, reproduce, distribute, or modify our content without our prior written consent.

b. Feedback: If you provide us with any feedback, suggestions, or ideas regarding our Website or services, you grant us the right to use, implement, and modify such feedback without any obligation of compensation or credits.

Payments and Purchases

a. Online Payments: Our Website accepts online payments for the purchase of goods. By making a purchase, you agree to provide accurate and complete payment information. We use secure payment processors, but we do not store your payment information.

b. Refunds, Returns, and Exchanges: We do not offer refunds, returns, exchanges, or cancellations for purchases made on our Website, unless required by applicable law. Kindly review our Return & Refund Policy.

Communications

a. Emails and Newsletters: By using our Website, you consent to receive emails and newsletters from us. You can unsubscribe from these communications at any time by following the instructions provided in the emails or contacting us directly.

b. Social Media Providers: We may offer social media login options through Google Login and Facebook Login. By using these features, you agree to comply with their respective terms and conditions and privacy policies.

Promotions and Contests

a. From time to time, we may offer promotions, contests, or sweepstakes on our Website. Additional terms and conditions may apply, and participation is subject to eligibility requirements.

Limitation of Liability

a. We strive to provide accurate and reliable information on our Website. However, we do not guarantee the accuracy, completeness, or timeliness of the content. Your use of the Website is at your own risk.

b. We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Website or any content therein.

If you have any questions or concerns regarding these Terms and Conditions, you can contact us by email at grapyco@gmail.com or by visiting our Instagram profile @grapyco.

Please review our Privacy Policy, which is incorporated by reference into these Terms and Conditions.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review these terms periodically.

Thank you for using Grapy. Enjoy your experience on our Website!

Effective Date: 01/06/2023

This Privacy Policy describes how Grapy ("we," "us," or "our") collects, uses, and discloses personal information when you use our website, www.grapy.co.in (the "Website"). We are committed to protecting your privacy and ensuring the security of the information you provide to us. By accessing or using our Website, you consent to the terms of this Privacy Policy.

Information We Collect

We collect the following personal information directly from you:

Name/Username
Phone Numbers
Email Addresses
Mailing Addresses
Billing Addresses
Debit/Credit Card Numbers
Age
Password

Use of Personal Information

We collect and use your personal information for the following purposes:

To provide and improve our services to you
To process and fulfill your orders and payments
To communicate with you, including sending newsletters and promotional emails if you opt-in to receive them
To respond to your inquiries and provide customer support
To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

We may share your personal information with trusted service providers who assist us in operating our Website and conducting our business, such as payment processors and shipping companies.
We may share your personal information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety, or the rights, property, or safety of others.

Cookies and Tracking Technologies

We do not use digital analytics software, display ads, Facebook pixel, or retargeting for advertising purposes on our Website.

Social Media Providers

We offer Google Login and Facebook Login as options for users to sign in to our Website.

Children's Privacy

Our Website is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately.

Data Security

We take reasonable measures to protect the security of your personal information and implement appropriate technical and organizational measures to safeguard it. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You can opt-in to receive newsletters and promotional emails from us. If you no longer wish to receive these communications, you can unsubscribe by following the instructions provided in the emails or contacting us directly.

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us by email at grapyco@gmail.com, by visiting our Instagram profile @grapyco, or by visiting our website www.grapy.co.in.

Amendments to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

By using our Website after any changes to this Privacy Policy, you acknowledge and consent to the updated Privacy Policy.

Thank you for trusting Grapy with your personal information.

Return and Refund Policy

Effective Date: 01/06/2023

Thank you for shopping with Grapy. This Return and Refund Policy explains our policy regarding returns, exchanges and refunds for products purchased from our website, www.grapy.co.in (the "Website").

Return Policy

All sales are final, and we do not offer returns for any products purchased from our Website.

Damaged Goods

While we take utmost care in packaging and shipping our products, we do not offer returns or refunds specifically for damaged goods. We encourage you to inspect the items upon delivery and contact us immediately if you receive a damaged product. We will assess each case on an individual basis and may provide a resolution at our discretion.

Refund Policy

We do not offer refunds for any products purchased from our Website.

Exchange Policy

We do not offer exchanges for any products purchased from our Website. All sales are final, and we do not provide exchanges for different sizes, colors, or variations of the purchased products.

If you have any questions or concerns regarding your purchase, you can contact us by email at grapyco@gmail.com, by visiting our Instagram profile @grapyco, or by visiting our website www.grapy.co.in. We will do our best to address your inquiries and provide assistance.

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review this policy periodically.

Thank you for choosing Grapy. We appreciate your understanding and support.

Cancellation Policy

Effective Date: 01/06/2023

Thank you for choosing Grapy. This Cancellation Policy outlines our policy regarding the cancellation of orders placed on our website, www.grapy.co.in (the "Website").

Cancellation of Orders

We regret to inform you that we do not allow the cancellation of orders once they have been placed. Once an order is submitted and processed, it cannot be cancelled or modified. Therefore, please review your order carefully before confirming your purchase.

If you have any questions or concerns regarding your order, you can contact us by email at grapyco@gmail.com, by visiting our Instagram profile @grapyco, or by visiting our website www.grapy.co.in. We will do our best to address your inquiries and provide assistance.

We reserve the right to update or modify this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review this policy periodically.

Thank you for choosing Grapy. We appreciate your understanding and support.

Shipping

1. Order Processing and Delivery Time: We strive to process your order within 3-5 business days. Once your order is shipped, you can expect it to reach you within 5-7 days. You will receive SMS and email updates to track the progress of your shipment. Please note that occasional delays may occur due to public holidays and unforeseen circumstances. Please understand that we are not responsible for shipping delays as they are managed by a third-party vendor.

2. International Shipping: Currently, we only offer shipping within India.

3. Order Tracking: Once your order is shipped, you will receive regular updates via SMS and email, including a tracking link to monitor the status and location of your package.

4. Address Changes: If you need to change your address, please contact us before your order is dispatched. Once the order is dispatched, we are unable to make any changes, and any additional shipping charges incurred will be your responsibility.

Product Care Guide

Nurture the beauty of your Beaded Bag with these whimsical care tips:

Tender touch: Treat your bag like a delicate treasure, handling it with a touch of grace and gentleness. Each bead and string is a tiny piece of art, deserving of your utmost care and admiration.

Shield it from sharp woes: Keep your bag away from the clutches of sharp objects and rough surfaces, protecting it from any accidental snags or tears. Let it be a fortress of enchantment, unscathed by the hazards of the world.

Slumber in style: When your bag rests from its dazzling adventures, grant it the respite it deserves. Nestle it in a cozy dust bag or wrap it in a soft cloth, offering a safe haven where dreams of fashion and elegance can flourish undisturbed.

Rainbows avoid showers: While your bag possesses a resilient spirit, it prefers to dance under the stars rather than get drenched in raindrops. Shield it from excessive moisture, keeping it dry and radiant as it sparkles by your side.

The art of gentle cleansing: If your bag needs a tender touch-up, embrace the art of gentle cleaning. Wipe away any smudges or stains with a soft, damp cloth, allowing the bag to regain its shimmering glory. Let it air dry, embracing the anticipation of its next magical journey.

By honoring these whimsical care rituals, your Beaded Bag will remain a beacon of beauty, enchanting all who are lucky enough to encounter its mesmerizing presence.

Payment Modes

We receive payments in online modes only. No Cash On Delivery option available.
All customers are supposed to make pre-payments to complete their orders.

✿ Free Shipping on Bracelets Above Rs.599 - Use Code - LOVE ✿

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